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Ecommerce Design

Differentiated ecommerce experiences that turn shoppers into evangelists

In today’s competitive ecommerce market, standing out requires forming an emotional bond with customers. Cookie cutter e-commerce catalogs are no longer enough. We help retailers and brands turn their shoppers into their best marketers, by creating personalized experiences they can’t wait to share. As your ecommerce web design partner, we'll apply our expertise in product design and UX to create unique ecommerce sites or app for your brand. With features like social commerce, AR/VR shopping, smart and interactive editorial content, your site or app will become a destination rather than just a utility to transact. The result is a cross platform ecommerce machine that fuels your growth, tells your brand story and builds a connection with each customer.

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Rethinking the gift shopping experience. See the case study

Custom Ecommerce Websites

For those looking to create a unique customer journey and value beyond typical product catalogs

Omni platform: meet customers wherever they are (web, native mobile app, TV, in store experiences, etc.)

Research-driven design process to understand what motivates your target customers

Bespoke design based on your brand ethos

On-site SEO strategy and implementation

We build on leading platforms including Shopify and BigCommerce, or partner closely with your in-house engineers to develop the experience

Transform your shopping experience
Mobile ecommerce design

Helping Ralph Lauren’s brand enthusiasts shop and connect with the brand.
See the case study

Hear From Our Clients

"jKoncept was great to work with on our [website] redesign. They facilitated a productive brainstorming session with our key stakeholders, prompted feedback at each stage of development so we could avoid late stage iteration as much as possible, and delivered a final product that improved conversions. We were very happy with that outcome!"

Ready to Improve Conversions?

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Our Process

We apply human-centered design practices to ecommerce design just like other digital products we create. By building an understanding of your audience, we can craft a unique shopping experience that solves their needs. We then leverage industry leading technology to develop and launch it, or partner with your existing engineering team to hand off build-ready specs and prototypes.

1. Forge a Strong Foundation

We create a strong foundation for your site with content, IA and UX strategies tailored to your business based on industry research and competitive/comparative analysis.

  • Customer audience research + interviews
  • Info architecture and content strategy
  • Core UX flows
  • Wireframing/low-fi prototyping and research to validate IA and UX strategy
  • Comparative & competitive benchmarking

2. Create a Stunning Aesthetic

We craft a look that establishes your credibility and tells the story of your brand. We design each page and layout for your site with best usability practices baked in.

  • Visual design
  • Interaction design
  • Interactive prototyping and validation
  • Iconography and illustrations

3. Develop with Leading Technology

We leverage industry leading platforms like Shopify or BigCommerce to build your site, ensuring long term scalability and a rich ecosystem of integrations ready from day one. 

  • Development on a leading eCommerce platform, like Shopify or BigCommerce
  • CRM and marketing stack lead funnel integration (e.g. Klaviyo, ActiveCampaign etc.)
  • On-site SEO
  • Analytics tools implementation 

4. Maintain & Grow Over Time

Keeping your website up to date both from a technical and content standpoint is critical to see a return on your investment long term. We stand behind you with flexible maintenance and marketing options.

  • Ongoing content strategy and production for inbound growth
  • Marketing creative execution
  • Marketing Team On Demand: Scale your in house resources instantly with marketing creative execution on demand

Technology Partners

We ensure long term return on your investment by building on leading ecommerce platforms like Shopify and BigCommerce. This also allows for seamless integration with 3P channels like Amazon, inventory management tools, and marketing CRMs like Klaviyo. 

Ecommerce Platforms

Shopify development agencyBigCommerce development agency

Marketing & Engagement

ActiveCampaign agencyKlaviyo agencySendinblue agencyYotpo

Multi-Channel Commerce

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